The tradition of the Vaiya Metal brand
“Honesty Is Our Way, Quality Is Our Goal” and with this slogan this industrys has been striving for about 18 years to make every commodity ensuring its quality at every level using latest technology and world class machineries for moulding annode coating with internationally standard raw-material under the direct supervision of some skilled craftsmen.
A home is not merely a dwelling place. Rather, it is a sweet abode of mental peace for everyone. So people want to decorate their home tastefully. And much of this decoration depends on the bathroom fittings and sanitary materials. “Vaiya Metal Industries” has come forward to meet up demand of the beauty loving people.
Products can be Recycled
It is Vaiya Metal’s declared goal to return everything to the production cycle, wherever possible. All materials used at Vaiya Metal can be recycled: sanitary ceramic can be recycled and used as a wear-resistant material in road construction and some of it can also be used at Vaiya Metal for further production. Recycling sanitary acrylic is complex but the acrylic component can be used in the manufacture of varnishes. As a rule, recyclable raw materials such as ABS plastics, board materials, fittings and glass are used for the bathroom furniture. As it is easy to dismantle, the furniture can be disposed of in accordance with the raw materials used.
Customer satisfaction is our top priority
Customer satisfaction is an important element that speaks volumes about the sustainability of a product. At Vaiya Metal, customer satisfaction is our top priority: as part of an internal programme with strict parameters, Vaiya Metal ensures that service data such as delivery times and supply availability are observed without any quality impairment. All technical questions are answered by Vaiya Metal employees via a dedicated Vaiya Metal hotline. Any complaints are processed quickly and competently via a uniform system that also operates at level. Sources of error are carefully analysed in order to eliminate any production defects without delay. Surveys carried out by “markt intern”, the information service for the Bangladeshi sanitary industry, reflect Vaiya Metal’s good customer satisfaction record in Bangladesh . For years, Vaiya Metal has regularly scored top marks in terms of both product quality and services.
“Hand made” quality assurance
Even though we are living in an era of high-tech and automation, when it comes to products with such a high claim to design and function, quality still highly depends on human skill. Vaiya Metal continues to maintain a great deal of craftsmanship to ensure this high standard. This applies to the manufacturing of ceramic as well as to all other production areas at Vaiya Metal.